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Richard White


EP55 Rich White Raises $4.7M from investors like Twitch, Reddit, Zoom & YCombinator


Chris Cownden


Aug 30, 2022


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“I think most companies tragically underinvest in customer support, customer care, and customer success.” – Rich White

“What can tech do today? And how can we apply that to make it less stressful to run a meeting?” – Rich White

“We want to become one of those ubiquitous tools that everyone uses.”- Rich White

“When it comes to good marketing, by the time it’s in a book, it no longer works.” – Rich White

“We did hundreds of user research calls before we wrote any code.”- Rich White

“How can we work off humans in this situation? Let humans do what they do best, which is have a conversation.”- Rich White

Publishing Schedule 📅

Two weeks at a glance